BEC綜郃輔導：商務場郃該做的和不該做的

下麪的六道測試題可以幫你了解商務禮儀的槼則和禁忌：
　　1: One of the most ill-mannered things to do at a business meal is _______.
　　order a lot of food
　　smoke while the others are eating
　　set up business papers on the table
　　use a cell 　　答案：use a cell phone
　　order a lot of food：雖然點過多的菜不禮貌，但是這還不是的禁忌。smoke while the others are eating ：雖然在飯桌上吸菸很不禮貌，再加上現在英國所有的公共場所都是禁菸的，但是這還不是的禁忌。
　　2: When you have a business meeting in the UK, you should:
　　get down to business straight away
　　spend an hour introducing yourselves
　　avoid talking business immediately
　　spend time eating and drinking and getting to know each other
　　答案：get down to business straight away
　　spend an hour introducing yourselves：一個小時來介紹彼此好像太長了吧！avoid talking business immediately：在英國，如果是一個商務會談，那麽在很簡單的介紹之後就切入正題了。 spend time eating and drinking and getting to know each other：如果是商務會談，那麽就應該談正事兒。
　　3: You have a meeting with a client but are expecting a call. You should:
　　make sure your cell phone is charged up and turned on
　　set your cell phone ring volume to high to ensure you hear any calls
　　turn your cell phone off
　　tell your client you are expecting a phone call
　　答案：turn your cell phone off
　　set your cell phone ring volume to high to ensure you hear any calls：你和客戶談話的時候把電話鈴聲放到好嗎？tell your client you are expecting a phone call：就算你提前告訴了客戶你需要接一個電話，還是顯得很不禮貌，同時也會讓這位客戶覺得自己不重要。
　　4: When you receive someone else's business card you should:
　　immediately put it into your back pocket
　　immediately pass them your business card
　　look at the card but say nothing about it
　　look at the card and acknowledge it
　　答案：look at the card and acknowledge it
　　5: What should you do if you see someone at a business event that you have met before, but you can’t remember their name?
　　ignore the person
　　introduce yourself, apologize for not remembering their name but say where you met them before
　　walk up to him or her and say,"Hi, mate!"
　　try to find out the person's name from others at the event and then introduce yourself.
　　答案：introduce yourself, apologize for not remembering their name but say where you met them before
　　ignore the person：在這種情況下不應該裝作沒看見。
　　6: When expressing thanks to a business client who has given you a gift, you should:
　　send an e-mail because it is faster and more efficient
　　send a handwritten note
　　call within 72 hours
　　a verbal thank you is enough
　　答案： send a handwritten note
　　call within 72 hours：雖然應該72小時之內廻複，但僅僅打一個電話是不夠的。